All orders are delivered considering the most extreme need, bundling and taking care of may take around 1-2 business days and transportation 2-3 business days. These days are liable to holidays and climate conditions.
If it’s not too much trouble permit 24-48 hrs for orders to be handled for shipment. Orders are ordinarily delivered within 7 days at most.
If it’s not too much trouble you can track orders using your tracking number.
Because of the accessibility of things, we offer exchanges, not returns. Our strategy keeps going for 7 days. On the off chance that 7 days have passed by since your order was delivered, sadly we can’t offer you a discount or exchange. Exchanges are free however the buyer is obligated to pay the delivery charges
To be qualified for a return, your item must be unused and in a similar condition that you got it. It should likewise be in the first bundling in any case otherwise, the stocking expense will be charged.
To return your item, get in touch with us at zoediofashion.com with your request number and item you’d like to exchange with. A location will be messaged to come back to be sent.
You will be answerable for paying for your own transportation costs for returning your item. Transportation costs are non-refundable. On the off chance that you get a discount, the expense of return delivery will be deducted from your discount.
Depending on where you live, the time it might take for your traded item to reach you may differ.
Refunds (as applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Missing/Lost or Stolen Goods
On the off chance that your order was either lost or taken; unfortunately, we are not at risk for the expense of stolen items once the item has been delivered and followed. It would be ideal if you contact your nearby mail station to follow missing item.
Refund policy (if applicable)
On the off chance that you haven’t got a refund yet, first check your financial balance once more.
At that point contact your bank, it might take some time before your refund is formally posted.
Next, contact your bank. There is regularly some handling time before a refund is posted.
On the off chance that you’ve done the entirety of this and despite everything have not gotten your discount yet, if you don’t mind get in touch with us at help @zoediofashion.com
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. All sales are final.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging otherwise a stocking fee will be charged.